Returns and Refunds Policy

Returns and Refunds Policy

  1. Returns:
    1. Eligibility for Returns:
      1. Products can be returned only if they arrive damaged, defective, or if the wrong product was shipped. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
      2. Please submit a return request within 7 days of receiving your order. After this period, we will not be able to process returns.
  2. Refunds:
    1. Eligibility for Refunds:
      1. Refunds are only issued for orders that meet the return eligibility criteria. If a product is returned due to damage, defect, or incorrect shipment, a full refund will be issued.
      2. The refund will be processed back to the original method of payment within 7-10 business days after we receive and inspect the returned product.
  3. Process:
    1. How to Initiate a Return or Refund:
      1. To initiate a return or refund, please submit a request through our support ticketing system at Printitle Support Tickets. Include your order number, details about the product, and a description of the issue.
      2. Our customer support team will review your request and provide instructions for returning the product if eligible.
  4. Non-Returnable Items:
    1. All products are non-returnable and non-refundable, such as customized products or items marked as final sale. These items cannot be returned unless they arrive damaged or defective.
  5. Exchanges:
    1. We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please submit a support ticket as outlined above

  6. Customer Support:
    1. All returns and refunds are managed exclusively through our support ticketing system. For any issues or questions, please contact us at Printitle Support Tickets.

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