Orders Page Overview

Orders Page Overview

The Orders page is where you can view and manage all the orders that have been automatically synchronized from your online store. Once an order is placed in your store, it is automatically synced to this page, and you can track its status here.

Key Points to Remember:
  1. Auto-Sync Orders:
    1. All orders are automatically synced with your Printitle account once they are placed in your store. This means that every time a customer makes a purchase, the order details will appear on this page without any manual intervention required from you.
  2. Viewing Orders:
    1. The Orders page displays important information such as the order number, date, customer name, invoice number, invoice status, and order status. This information helps you keep track of all the orders placed in your store.
  3. Invoice and Order Status:
    1. Invoice Status: Indicates whether the invoice for the order has been paid. Orders cannot be processed or fulfilled until the invoice is paid. If the invoice status is “Pending,” the order will not proceed to fulfillment.
    2. Order Status: Reflects the current stage of the order (e.g., Processing, Completed, Pending). The status will update automatically as the order progresses through different stages.
  4. Order Fulfillment:
    1. Orders will only be processed and fulfilled by Printitle once the invoice is marked as “Paid.” It is crucial to ensure that all invoices are settled to avoid delays in order processing.
  5. No Modifications Allowed:
    1. Once an order is synced to Printitle, you cannot modify the order details. This ensures consistency and accuracy in processing and fulfilling orders.
  6. Managing Orders:
    1. While you cannot change order details within Printitle, you can monitor the order status and follow up on any unpaid invoices to ensure timely processing. Use the filtering options to sort and search through orders based on their status.

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